(2 Feb 2021)
American Airlines has updated its policy regarding
face masks to align with directives from the Centers for Disease
Control and Prevention (CDC) and the Transportation Security
Administration, in accordance with a White House executive order
regarding coronavirus (COVID19) safety during travel.
The U.S. government has mandated,
that beginning today, masks be worn during travel on public transportation,
including on aircraft and in airports.
“Our mask requirement has been and will continue
to be a critical component of our comprehensive effort to protect
the health and well-being of our customers and team members during
the pandemic,” said David Seymour, Chief Operating Officer at
American. “This federal mandate will provide additional support to
our crew members who are working diligently to enforce our policy
and further reinforce the safety of air travel during COVID19.”
As before, customers are required to wear masks for the
duration of their journey, including at the airport and on board
the aircraft. Children under the age of two will continue to be
exempt from the mask requirement.
American will ask customers with disabilities who are unable to
wear a mask to notify the airline’s Special Assistance team at
least 72 hours prior to departure to request an exemption from the
Exemptions will require documentation from a licensed
health care provider, as well as proof of a negative COVID19 test
taken within three calendar days of departure or proof of recovery
Additionally, American has updated its guidelines
for acceptable mask types to prohibit bandanas and gaiters.
Consistent with U.S. government directives, individuals who
refuse to wear a mask may be denied boarding, removed from the
aircraft or subject to penalties under federal law, in addition to
being barred from future travel with American.
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