(20 May 2021)
British Airways has expanded its First Lounge at
London Heathrow with a ‘Forty Winks’ nap lounge featuring EnergyPods.
Introduced in partnership with Restworks, the
EnergyPods allow customers in need of some pre-flight shuteye to
The airline also plans to add the pods to its
Concorde Room at London Heathrow Terminal 5 and New York’s JFK
Terminal 7 when global travel restrictions ease and those lounges
The EnergyPod is designed
exclusively for power napping. It’s gravity neutral positioning
and privacy visor will help BA’s customers get some rest and beat jetlag
while on the move.
The Heathrow First Class ‘Forty Winks’ lounge is
complimentary and operates on a self-service basis so customers do
not need to pre-book.
There are seven pods available and customers
can use the ‘Your Menu’ lounge app to check if a pod is available
in real time. Availability will also be shown on a screen
outside the Forty Winks entrance.
As part of the airline’s ongoing
commitment to keep customers and employees safe, Dettol hand sanitiser stations will be positioned in the nap lounges, and
Dettol antibacterial wipes will be used to keep the pod surfaces
clean after each use.
Customers can set the timer on the EnergyPod to
the desired duration or use the one-touch start button for a
pre-programmed 20-minute nap.
The EnergyPod reclines to
elevate the feet and promote relaxation. The adjustable privacy
visor can be swiveled into place to block out distractions.
Complimentary audio content for use while in the lounge and
traveling can be downloaded via the Restworks Mobile app.
When open, Concorde Room customers will be able
book an EnergyPod via dedicated hosts, request a time they would
like to be woken and choose a hot beverage to enjoy after their
rest. Water and hot towels will be provided to add to the
refreshing awakening experience.
Tom Stevens, British Airways’ Director of Brand
and Customer Experience, said, “We can’t wait to welcome our
customers back after a very difficult year, and we’re always
looking for new ideas to support our customers’ health and
wellbeing pre-flight. In late 2019 we carried out a survey of over
100,000 lounge guests asking what they would like to see featured
in our lounges. Sleep pods were right at the top of their list.
Our ‘Forty Winks’ nap lounges will offer a dedicated rejuvenation
space for customers as they return to the skies, all self-serviced
via the ‘Your Menu’ lounge app. Beating jetlag and catching a
snooze on the go has never been easier!”
Travel Industry News,
St. Regis Hotel Opens on Dubai’s Palm Jumeirah