(09 Feb 2021)
Emirates has upgraded its self check-in and bag drop kiosks at Dubai
International (DXB) so that they are now touchless.
The 32 self-service bag drop machines and 16
check-in kiosks can be controlled completely by personal mobile
devices without touching the screens.
The kiosks allow customers to
check-in, receive their boarding pass, choose seats on board, and
drop off their bags.
New services have also been added to allow
passengers to make payments for ancillary purchases, such as
additional baggage allowance, directly at the kiosks.
The self check-in kiosks, placed at the Economy
check-in area in Terminal 3, complement the desks manned by
Emirates check-in agents to reduce waiting time for customers
during peak periods.
service is now available to customers travelling to all
destinations except to the US, Canada, China, India and Hong Kong
due to additional requirements from these destinations.
kiosks are planned for the First and Business Class check-in area.
Emirates has spared no effort in creating a smart
contactless journey for its customers. Travellers can also choose
to use its integrated biometric path to breeze through DXB.
Utilising the latest facial biometric technology, Emirates
passengers check in for their flight, complete immigration
formalities, enter the Emirates Lounge, and board their flights,
simply by strolling through the airport.
The smart contactless experience continues on
board with digital menus available on the Emirates app allowing
customers to browse the menus on their personal devices both
online and offline; as well as on Emirates’ Wi-Fi portal without
needing to purchase a Wi-Fi package.
The Emirates app can also be used to create a
preferred playlist from over 4,500 channels on inflight
entertainment (IFE) on ice and sync it to their personal screens
In the coming months, passengers will also be able to
control their viewing experience on the IFE screens, with their
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