(16 Jun 2021)
Frequent flyer program customers of Star Alliance
member airlines will soon be able to use their biometric identity
across any participating airline at any participating airport
following a new agreement between the airline
alliance, NEC Corporation and SITA.
Connecting to SITA’s Smart Path solution, the Star
Alliance Biometrics platform will be able to use SITA’s shared
airport infrastructure already available in more than 460
The NEC I:Delight platform, which allows passengers who have opted to use the service to be
identified quickly and with a high-degree of accuracy, even when on the
move, can be easily integrated with SITA Smart Path.
The I:Delight platform is also able to recognize
passengers even when wearing a mask, an increasingly important
feature for travel during the ongoing COVID19 pandemic. The platform is already in use by
Star Alliance member airlines at several airports in Europe.
Jeffrey Goh, CEO of Star Alliance, said, “This
agreement is instrumental in bringing further scale to our
biometrics service, with the inherent benefits of speed and
meeting customer expectations for a more touchless and
hygienically safer experience across all of our member airlines.
Biometrics is a key element of that experience and our strategy of
leading the way in digitalizing the passenger journey.”
Passengers using Star Alliance’s Biometric
platform enroll only once. They can then pass through
biometrically enabled touchpoints across multiple member airlines
and participating airports using just their face as their boarding
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